ABB’s Drivebase app. uses QR codes to fix faults.

ABB has announced version 2.0.0 of its Drivebase inverter drive app for Android and iOS. The new version includes a new look and feel along with improved user authentication and QR fault code analysis for troubleshooting/ faultfinding.  Push notifications are now available and both German and Portuguese languages included.

Using the smartphone app. enables to register any ABB drive, anywhere and at any time. When a drive is registered, ABB can provide services applicable to that drive, regardless of application, size or type.

Drivebase allows users read product manuals and find ABB contact details, sends service recommendations, and allows quick troubleshooting through fault code analysis. When registering, simply provide the drive’s serial number and location, together with your company name, contact details, application and industry.

Automatically generates QR fault codes

The Drivebase app. provides an easy link the drive to ABB’s service support. Should a fault occur with the drive, a QR code is generated through the assistant control panel on the drive. The user can scan the QR code with a mobile device, which then accesses the ABB service site. This rapidly gives critical information about the error and troubleshooting recommendations, rather than having to page through a manual.

Compatible drive range expanded

To encourage registration, ABB is offering a six-month extended warranty comprising drive repair or replacement with labour covered for the following drive types: ACS880-01, ACS800-01, ACS800-U1, ACS580-01, ACS550-01, ACS550-U1, ACH550-01 or ACS510-01.

The ACS880 and other compatible industrial drives offer built-in service functionalities for gathering service information. When ABB knows the location of the drive, it is better positioned to advise you of optimal life cycle services, and maximise the availability and performance of the inverter

Summary

The Drivebase app. allows users  to:
– register drives, off-line functionality included
– receive service recommendations on the drives
– save drive details and service recommendations on the device
– find contact information of world-wide service network
– access on-line product manuals
– troubleshoot the drives

Download your free Android app from Google play

Download your free iOS app from iTunes

Go here for ABB industrial drives at discounted prices