Today’s market conditions leave manufacturers little time for long-term maintenance planning.  Whilst production targets soar and the pressure for sustainability mounts, capital investment funds are shrinking, as is the pool of skilled labour.  At the same time, critical plant assets are aging.  This is why industrial manufacturers need an efficient maintenance plan for the future of their operations.

Schneider Electric’s Maintenance and Support Services are designed to answer this specific need.  The comprehensive service suite provides access to quality spare parts, emergency assistance and the expertise of a world renowned automation supplier, while remaining adaptable to the users’ individual requirements.  The service includes:

1.            Preventative maintenance: maximise the uptime of your automation system including drives. PLCs, and SCADA with a thorough preventative maintenance plan.

2.            Remote technical support: get fast solutions with 24h access to expert product advice and application know how.

3.            On-site expert assistance: diagnose and resolve process and equipment issues on site with our field support experts.

4.            Spare parts management: identify critical system parts and optimise inventory levels with option for on and off-site storage.

5              Exchange and repair service: minimise process downtime with Schneider high quality repair or fast exchange of parts.

6              Software updates: ensure system compatibility with constant access to the latest software updates and patches.

7              Extended warranty: prolong the original equipment warranty and avoid unexpected repair costs that could overwhelm your maintenance budget.

Maintenance and Support Service modules can be selected on a stand-alone basis or packaged into a tailor-made service agreement for single or multiple years, allowing the user to define the scope required.

Specific consideration is given to unique circumstances such as: plant operating history; control system configuration; performance improvement needs; process criticality; staff experience; manpower levels, and budget.

The high level of customisation provides users with multiple benefits.  A tailor-made service agreement with Schneider Electric delivers optimised plant asset management, maximised productivity, improves financial performance, and total peace of mind at every stage of your system’s life cycle.

For more see Schneider Electric TV

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